12-12-2024 06:22 PM - last edited on 12-13-2024 09:01 AM by Danny
I have a G3202 printer, it has been working great till today. I went to print a paper, it pulled it down like it was going to feed it in to print, but that’s all it did. It continued to print but the paper will not feed down. I have turned it off and on, added more paper, took all but one sheet out and it still will not feed. Please advise.
01-06-2025 05:10 PM
Hi tkmills,
Please remove the paper from your PIXMA G3202 and look down through the paper path to check for and remove any jammed paper or foreign objects.
Next, please follow the steps on this page to perform a roller cleaning:
G3000 series > Maintenance > Cleaning > Cleaning the Paper Feed Roller
If paper still does not feed correctly, your PIXMA G3202 may require service. If your PIXMA G3202 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G3202 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
If your PIXMA G3202 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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