PIXMA G3200 error light blinks 7 times

[peassus]

I am getting an alternation blinking error between the green power button and the orange error button. I don't have a display so found a possible error on line based on the 7 blinks. If it is the print head, I did try to follow the instructions on Canon to reseat it but the head won't even move when I hold stop key for 5 seconds. I cannot figure this one out at all. Is there any way to reset printer to factory settings? Would that do anything? Any help or suggestions would be very much appreciated....

-Susan

[Patrick]

Hi peassus,

The 7 blink error that you are experiencing is an indication that your PIXMA G3200 would require service.  If your PIXMA G3200 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G3200 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA G3200 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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