PIXMA G3200 Alert Light Continuous Blinking...Please Help!

[ForeverBlue]

I have a PIXMA G3200 printer/copier/scanner.  I accidentally did this step 1st which is the System-Cleaning step (before doing the head or deep head cleaning): 

https://support.usa.canon.com/kb/index?page=content&id=ART167332 

& now the Alarm light has been blinking continuously.  I've turned it OFF & ON a few times & left if OFF overnight & it still blinks when I turn it back ON.  What can I do now, please?  I even unplugged it once while it was OFF.  What else can I do now?  

I can't believe I did 1 mistake & I can't get the printer to work anymore!  Please help guide me w/ steps OR a link for help please, thanks a lot!

[Stephen]

Hello, ForeverBlue!

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please call our US-based support team at 1-800-OK-CANON (800-652-2666) during normal business hours, or visit our support site for self-help options HERE.

If you're outside of the USA, please click HERE to find your support options. 

[ForeverBlue]

Thanks Stephen, but if anyone happens to know on here, please post here.  I'll be checking back throughout the day & next few days in the meantime!.

[ArthurJ]

Hi ForeverBlue,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.

[ForeverBlue]

Please close this thread.  I got it handled...by being able to exchange it for a brand NEW, MUCH BETTER machine!!!  Thanks for giving me the phone # to call guys.