PIXMA G3020 Won't Turn Off

[AnalynI]

Hello everyone. I just acquired a Canon G3020 printer today and I need some assistance. by the time I've finished a test. Even the buttons can't turn it off and it says "Ending Please wait momentarily".

[Mike]

Hi Analynl!

To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks!