03-12-2022 11:56 AM
MG2200 printer works fine with an older desktop, but I have been unable to install it successfully on a new laptop running Windows 11. I deleted all Cannon software, restarted the laptop, and tried to install the printer via Settings/Control Panel. It seems to install, but the printer does not respond.
03-12-2022 12:04 PM
Hi, gpig264!
So that the Community can help you better, we need to know how your printer and your laptop are linked (i.e. USB cable, Wi-Fi, etc.). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
03-12-2022 12:07 PM
USB connection
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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