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Norton 360 and Pixma Scanner

ddachtera
Contributor

Does anyone know how to adjust Norton 360 to not interfere with the scanner on my Pixma TR4520 MFP?

 

The printer is USB connected ONLY - no network of any kind.

 

The Scan Utility reports error code 5,156,69. The scanner is NOT visible in the Windows Paint applet.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

 

I cannot say with certainty that Norton is your issue, but it wouldn't surprise me.  Personally, it it not software I would recommend or wish on anyone.  

 

Steps:

 

Open the Application > select Administrative Settings > Select the Configure option listed under Program Exclusions > press the Add button, browse to the application you would like to allow.

 

 

~Rick
Bay Area - CA


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