10-29-2013 10:53 AM
Since I have downloaded Apples new Maverick OS, anytime I try to print wirelessly I get the reply printing job paused, no pages found. I was able to print easily with the same macbook and same printer before the OS upgrade but cannot now. What do I need to do to remedy this issue?
10-29-2013 12:24 PM - edited 10-29-2013 12:24 PM
Hi RobbG!
To have a better understanding of your issue, please let everyone know what printer you are using. That way, community will be able to assist you with suggestions appropriate for your product.
Thanks!
10-29-2013 12:44 PM
Sorry, I am using the MG5320 all in one.
11-05-2013 09:26 PM
Any help here? Really need to get this addressed so I can work from my macbook and print while in another part of the building.
11-08-2013 12:28 PM
Hi RobbG,
After upgrading to Mavericks, I recommend removing the installed printer and reinstalling it with the updated drivers from our website.
If this is a time sensitive-matter, additional support options are available at Contact Us.
11-09-2013 09:20 PM
Tried that and it still didnt work. will try again next week.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.