01-15-2025
01:17 PM
- last edited on
01-15-2025
02:03 PM
by
Danny
I made this purchase today through Amazon and received my new printer with a blinking light. How do I resolve this problem?
01-15-2025 01:21 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of printer you're working with.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
01-15-2025 02:02 PM
Will not accept serial number entered.
01-15-2025 02:05 PM
Hi, DebbieHBryant! In addition to the model number that SamanthaW requested, please also let us know which light is blinking. That information will help the community assist you.
We look forward to your reply!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.