10-30-2021 01:34 PM
I just set up my new Pixma iX6820, and have yet to print anything. The on button continually flashes every time I turn it on (don't know if this is normal). My main issue is that even though the cover is closed, I get a Support Code 1200 that the printer's cover is open. I have tried unplugging the printer, unplugging the USB cable from my iMac, and even taking out the ink and putting it back in. I'm a graphic designer, and usually pretty savvy when it comes to printers, but this has me baffled. Any help would be appreciated!
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.