10-30-2021 01:34 PM
I just set up my new Pixma iX6820, and have yet to print anything. The on button continually flashes every time I turn it on (don't know if this is normal). My main issue is that even though the cover is closed, I get a Support Code 1200 that the printer's cover is open. I have tried unplugging the printer, unplugging the USB cable from my iMac, and even taking out the ink and putting it back in. I'm a graphic designer, and usually pretty savvy when it comes to printers, but this has me baffled. Any help would be appreciated!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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