01-26-2020 04:44 PM
Hello, My new printer will print documents in color, but does not print photos in color. What to do?
01-26-2020 04:57 PM
Hi PatlHarr!
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what operating system you are using (Windows 7/8/10 or Mac OS X 10._).
If this is a time-sensitive matter, our US-based technical support team can help HERE
Thanks!
01-26-2020 05:09 PM
Using Windows 10
01-28-2020 03:04 PM
Hello.
Try printing a photo from the Easy-PhotoPrint Editor program to see if the quality improves. You can download the program at the following link:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.