cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Needs Color to Print Black?

easiebold
Apprentice

Why does my MG7500 series printer refuse to print draft greyscale unless I have color cartridges?

I am missing a yellow cartridge this evening, yet I need to print an all text document in greyscale, draft.

Yet it won't let me proceed.

 

Am I missing a setting somewhere?

 

Allen

1 ACCEPTED SOLUTION

In other words... by trying to bypass the colors, in reality I forced my printer to USE the colors.

 

Sigh.... I appreciate knowing this for the next time. 

Thank you!

 

Allen

View solution in original post

3 REPLIES 3

SamanthaW
Moderator
Moderator

Hi!

Welcome to the Canon Forums and thanks for your post!

When using greyscale the color ink tanks are the ones that get used. Since you are missing your yellow it won't be able to do so. We recommend standard color printing with draft mode to conserve ink, as text automatically prints from the black cartridge when the default print settings are selected. 

We hope this helps!

In other words... by trying to bypass the colors, in reality I forced my printer to USE the colors.

 

Sigh.... I appreciate knowing this for the next time. 

Thank you!

 

Allen

Just reinforces my opinion- never trust a printer company to tell you the the truth "up front" about how to save ink - not in their best economic interests. Foolish because the customer bad-will reinforced by this scam is much more than if the printer company (Canon in this case) were to be up-front and honest.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!