01-19-2021 03:53 PM
Hi, I just bought and set up a PIXMA TS5020 printer. I was unsure whether the setup procedure automatically registered my printer so I tried to set up a Canon account but discovered that I already had an account from my 10-year-old Canon printer. I do not have the password so they sent me a link to set up a new password which I did but then they kept me out of my account and there's no way I can get in except to call them which I did - 27 minute wait time. So I'm wondering if there is an e-mail address I can use to connect with Canon and get my printer registered and get back into my account. TIA.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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