06-01-2022 11:25 AM
Canon Pixma MX490 Keeps on and off cycling (rebooting?)
I have used my scanner/printer (MX490) so far without any problems. Thanks!
But last night I had a problem with the power on and off continually.
If I turn off the Wifi, it works with power on and off but when I turn Wifi on, again repeating.
I called Canon US and Canon service associate, David (case #: 3010212204) told me 2 resolutions.
1. Turn off the Wifi
2. Connect USB cable directly, it works but I need the Wifi
Practically, I need my scanner and printer (MX490 from Walmart) for my home and small business.
Solved! Go to Solution.
06-04-2022 01:57 PM - edited 06-04-2022 01:59 PM
Hi! We've released a firmware update to take care of this issue. Learn more now by clicking HERE.
Hope this helps!
06-04-2022 04:15 AM
Canon Maxify MB2320
Printer started power cycling when Canon screwed everyone else this past weekend. I took the DNS "Fix" and instead of doing all of the steps I only....
Printer bought in 02.2015 and have never installed a firmware update and whatever Canon did this weekend, it still affected mine
06-04-2022 01:51 PM
I have tried the Canon fix but it is no help. I reinstalled the 3-22-16 Full Driver and Software and it worked for a while but as soon as I turned on Wifi it went into the sick cycle and I have no control and it will not print. What ever the problem is; it is in the printer and needs to be cleared by Canon.
06-04-2022 01:57 PM - edited 06-04-2022 01:59 PM
Hi! We've released a firmware update to take care of this issue. Learn more now by clicking HERE.
Hope this helps!
06-06-2022 01:56 PM
It won't let me update because it says "the printer status is incorrect" - "turn on the printer again and then restart" - but the printer won't turn off and on with me manually - it's cycling back and forth and back and forth.
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
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