08-12-2024 08:13 PM
08-12-2024 08:35 PM
Hi DouglasHilby!
To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details about how you are trying to connect (wireless or with a cable) and what you've done so far that you can give will only help the Community better understand your issue.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
08-12-2024 08:54 PM - edited 08-12-2024 08:54 PM
Greetings,
The MP 620 (if this is the model you own) is a 16 yr old printer and does not appear to be a model intended for sale in the US.
Depending on your operating system(?), you may have difficulty finding drivers for it.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.