NEED TECH HELP! - MG6620-Won't stay powered on- for lots of us

[sheri99]

I've found several posts in here that jus over last weekend (which is when this started for me) the printer is powering itself off and won't stay on. I've unplugged, waited, replugged.  Plugged it into the USB instead of using wifi. Nothing helps. My printer will not stay powered on.  Someone at Canon has to know about this and hopefully working on a patch or something?  I need my printer! 

[SamanthaW · Accepted solution]

Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing.  A firmware update is available to fully resolve this issue.   You can download the firmware update and find easy installation instructions at canon.us/power.