My printer pixma t920

[Flappers21]

Hi i want to print but it say load paper and when i put paper and check then it say error load paper correctly but it doesnt print ... Sometimes i think is the ink but i still have ink can u please help me i need to do my project

[John_B]

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET.

Thanks!

[Flappers21]

Windows vista via wifi

[shadowsports]

See the following Link - First column

Canon Printer Support Pixima

Reply with a link to the page of the actual printer you own.

Vista was EOL in 2012 with limited extended support ending in 2017.

It doesn't matter if your computer isn't connected to the internet. 

Even though this problem isn't with your operating system, I think you should consider how chhoosing to use basically "ancient" systems might affect your ability to get your project done. 

 If you place actual value on your time, and the loss of productivity, (read time you are wasting) it all becomes clear.   

[ArthurJ]

HI Flappers21,

Just to confirm do you have a PIXMA TS9020 or just a T920?

We look forward to your reply.