11-29-2020 09:02 PM
My printer isn't working. I have a PIXMA G4210 series printer. I got it in July so it's new. I get the message "3858B1000000 collecting printer status", "3858B1000000 not responding" , "3858B1000000 printer not responding", and "windows host process (rundll 32) is not responding". It happens when I try to print from Microsoft Word and it happened when I tried to print from onedrive.
12-18-2020 03:21 PM
Hi frostmage,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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