04-08-2022 03:14 PM
I have a Canon TR4520 and when i send to print something to print.it receive the paper but then it will spit it back out then i guess it will try to take it back in but it will be not straight to take it back end. i tried to clean the rollers and reset it and ever thing but it keeps doing it.Im trying to see if y'all can help me with this. thanks
04-19-2022 01:16 PM
Hi canonTr4520,
Please follow the steps provided on this page to resolve this issue:
https://support.usa.canon.com/kb/index?page=content&i=ART171606
If the paper still does not feed correctly, your PIXMA TR4520 would require service. If your PIXMA TR4520 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
If your PIXMA TR4520 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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