My computer is running 64-bit Windows 11. The printer is turned on and connected with a USB cable; the ink cartridges are brand new. Windows Devices and Printers says that the printer is there and working normally, except it won't print. It tries, but all I get are a couple small blobs of ink; I think the printer nozzle needs cleaning. This seems to need to be done by Canon My Printer, but when I run it it says the printer isn't connected.
So, two questions:
- How do I get My Printer to actually find the printer?
- Is there some other way to clean the printer nozzle?
