12-28-2024 04:43 PM
12-28-2024 04:45 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of the printer you're working with.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
12-28-2024 07:12 PM
Canon Pixma MG 3600
12-28-2024 07:15 PM
Hi again!
The MG3600 is a series with a few options in it, on the printer near the power button or on the front of the printer (bottom right when looking at it the front) you'll see the specific model, likely a 3620 or 3622 but we want to be sure we have the right model!
12-28-2024 08:00 PM
Greetings,
More information can probably be found here.
~Rick
Bay Area - CA
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