11-02-2019 01:47 PM
I just bought this unit and the cartirdges wont center for me to install the ink. What do I do?
11-06-2019 01:44 PM
Hi thart3311,
Please disconnect the power cord for 15 minutes. After that time has passed, please reconnect the power cord and turn your printer on. Open the cover. If the print carriage does not move, please contact our support group using the following link:
http://Canon.us/ContactLI
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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