My Pixma MG3500 Series Printer will not turn on

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03-21-2015 12:13 PM
Hi
I have a Canon Pixma MG3500 Series Printer that I purchsed about 8 months ago. It has been working great until just recently. I went to go scan a document and the printer will not turn on. I tried plugging it into different outlets, waiting a few minutes before I pressed the power button, and it still will not power on. Anyone got any solutions?
Thanks!
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03-23-2015 09:01 AM
Hi, kelseybrawner!
So that the Community can help you better, we will need to know exactly which printer model within the PIXMA MG3500 series you're using. This should appear on the printer's outer casing. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

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03-23-2015 07:28 PM

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04-25-2015 01:09 PM
My Pixma mg3500 Series Printer will not turn on and I have all the plugs in right. What should I do?
