Hi Djackson1980,
You can try removing and reseating the ink tanks and print head in the printer by following the steps shown here, then performing a print head alignment on the unit by following the steps shown here to see if this will help. If the ink still does not print, please try performing at least two deep cleanings on the printer by following the steps shown here.
Should the issue continue after following the above recommedations, the printer may require servicing. We ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.
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