09-06-2015 01:02 PM
The MP495 won't print, says it's offline. I've been trouble shooting over an hour, re-booted, re-booted the router, shut everything down, waited, etc., I've re-loaded the driver. Please help, I need this!!! Thank you.
09-15-2015 08:54 AM
Hi, Amybeth!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
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