10-28-2013 11:12 AM
I tried several things, unfortunately I tried to Un'install the printer, now it won't "re'install"....
10-28-2013 01:13 PM
Hi Scheff!
So that the Community can help you better, we will need to know exactly what operating system you're using. Any other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
10-30-2013 03:53 PM
I'm using a Dell laptop with Windows 8.
11-07-2013 03:35 PM
Hi scherff,
There are several possible reasons for an offline printer. Since you have tried a number of steps already and I don't want to waste your time repeating steps, I recommend contacting us. The interactive nature of phone or email support should allow you to resolve this issue quickly.
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