PIXMA TR4720 error code 5100

[DerrickL]

Error code 5100 on your Canon Pixma TR4720 typically indicates a problem with the print head or ink system. Try checking for any obstructions, ensuring the ink cartridges are properly installed, and performing a printer reset.

Understanding Error Code 5100 for Canon Pixma TR4720

Error code 5100 on your Canon Pixma TR4720 typically indicates a problem with the print head or the ink system. This error can arise from several issues, including:

Common Causes

• Print Head Misalignment: The print head may not be seated correctly.
• Obstruction: There could be foreign objects blocking the print head.
• Ink Cartridge Issues: Low or improperly installed ink cartridges can trigger this error.

Troubleshooting Steps

Step-by-Step Solutions

1. Check the Print Head:

   • Turn off the printer and unplug it.
   • Open the printer cover and check if the print head is properly seated.
   • Gently remove and reinstall the print head.

2. Inspect for Obstructions:

   • Look for any paper scraps or debris inside the printer that may be blocking the print head.
   • Clean the area around the print head carefully.

3. Examine Ink Cartridges:

   • Ensure that all ink cartridges are installed correctly and have sufficient ink.
   • Replace any cartridges that are low or empty.

4. Reset the Printer:

   • After checking the above, plug the printer back in and turn it on.
   • If the error persists, perform a factory reset if possible.

If these steps do not resolve the issue, consider contacting Canon support for further assistance.