04-14-2024 09:12 AM - last edited on 04-16-2024 09:52 AM by Danny
When I print the whole page is shrunk into the top left hand quarter of the page. I am working off an iMac operating system Sonomoa 14.4.1 - I have tried uninstalling and reinstalling the printer and it makes no difference.
04-14-2024 09:26 AM
Hello!
Thanks for posting!
The IP8700 is the family of your printer. What is the exact model?
Do you have the drivers and software installed from the Canon site? You can get the whole suite at https://canon.us/jistart
What software or app(s) are you printing from? Does it happen with everything you print?
We look forward to hearing from you with any updates!
04-14-2024 12:19 PM
It is a canon IP8750 - I clicked on the link you suggested and downloaded the relevant printer driver and it has made no difference. Any other thoughts? Thanks in advance.
04-14-2024 12:39 PM
The Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The IP8750 isn't sold or supported by the team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
07-15-2024 09:21 PM
I had the same problem and ended up buying an HP printer which works fine.
Not impressed with Canon.
07-15-2024 09:20 PM
I had the same problem and ended up buying an HP printer which works fine.
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