Multifunction 560/530 Scanning

[Mike78]

I can't get the MF Tool box to acquire the scanner function.   "A supported scanner is not installed."

I want to be able to start scans from my PC so that I can see/choose where they are being saved. Can canon software keep track of all scanned documents?

[Jason]

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows in use.  

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Mike78]

xp  

[Patrice]

Hi Mike78.

I will be glad to assist you.

Please note that a scanning option must be selected at the D530 first, before opening the MF Toolbox software.  Please follow the instructions below to perform a scan:

1. Place documents.

NOTE

When scanning from the platen glass:

• You can scan multiple documents only when

- [Save as Type] is set to [PDF (Multiple Pages)].

- [Paper Size] in the step 6 is set to "fit the image."

 2. Display the Scan mode screen.

   
     ForD560/D530

       Press [ ] (COPY/SCAN) to switch to the Scan mode screen.

    

 3. Press [ ] or [ ] to highlight <Remote Scanner>, and then press [OK].

     The machine is now waiting to be scanned.
    

   

 4. Double-click the [Canon MF Toolbox 4.9] icon on the desktop.

     The MF Toolbox starts.

     

 5. Click an applicable MF Toolbox button.
    

[Mail]	The document will be scanned and attached to an e-mail message in your e-mail application.
[OCR]	The document will be scanned and read by the OCR software.
[Save]	The document will be scanned and saved.
[PDF]	The document will be scanned and saved as a PDF file.
[Color Scan] [B&W Scan] [Custom 1] [Custom 2]	The document will be scanned and displayed in the registered application. A dialog box appears for each of the buttons.

 

 6. Specify the scanner settings as needed.

     Clicking [Apply] saves the settings.

     For details, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the machine.

    

 7. Click [Start].

     Scanning starts.

 I hope this information is helpful to you.  Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).