06-10-2013 08:19 PM
I have replaced the Printhead.
Reinstalled the Software.
Still not printing - Blank pages come out.
Can anyone make any other suggestions as to other troubleshooting I can do.
I LOVE this printer & want to repair it, rather than replace it.
Thanks!
06-13-2013 12:41 AM
Hi mariemanor413,
Are you able to make a copy from the machine? If a black and white copy also comes out, since you've already tried replacing the print head without resolving the issue, there is likely a hardware issue with the printer, in which case you will want to use the Contact Us link to reach our support staff who can provide service options
06-18-2013 06:57 AM
Unable to Print anything.
I have already bought a new printer.
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