01-17-2019 10:32 AM
I have a Pixma 5700, 6 months old.
When I turned it on this morning, all was normal, reset ready to pring. I sent a text to the printer and it acted normal, (all the normal noises) but when it came time to print it spit out blank paper. i checked the ink all ok. Did a ink test and all colors printed as it should. What could be the problem?...Jim
01-18-2019 12:25 PM
Hi papercut,
When you did the ink test, did the black grid above the colors print as well(see picture below)?

We will also need to know if you are printing from a computer or mobile device.
01-25-2019 06:12 AM
@ArthurJ wrote:Hi papercut,
When you did the ink test, did the black grid above the colors print as well(see picture below)?
We will also need to know if you are printing from a computer or mobile device.
I am printing from a computer. the ink test revealed no black printing as you display, only full color scan.
All ink lights are "on". No display that any ink is low or out.....Jim
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