Showing results for 
Show  only  | Search instead for 
Did you mean: 

MacOS High Sierra 10.13.1 and Canon MF Utility crash


is anyone able to install a working version of Scangear MF Utility on the latest Macos system? Whenever I launch the latest version of the program it crashes in this fashion (installation didn't give any issues), even after deleting existing drivers/software, resetting printing subsystem and reinstalling:


Process: Canon MF Scan Utility [3815]
Path: /Applications/Canon MF Utilities/Canon MF Scan MF Scan Utility
Version: 1.4.0 (1.4.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Canon MF Scan Utility [3815]
User ID: 501

Date/Time: 2017-11-06 19:56:01.641 +0100
OS Version: Mac OS X 10.13.1 (17B48)
Report Version: 12
Anonymous UUID: F9EA8548-B248-E761-420C-74432CF4E8F6

Sleep/Wake UUID: DB27ACD3-27F7-472D-B650-07B1D57E3995

Time Awake Since Boot: 29000 seconds
Time Since Wake: 500 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /Library/Printers/Canon/MFScanner/Frameworks_MFSU/SGLibrary.framework/Versions/A/SGLibrary
Referenced from: /Applications/Canon MF Utilities/Canon MF Scan MF Scan Utility
Reason: image not found

Binary Images:
0x1000 - 0x62ff7 (1.4.0 - 1.4.0) <E912F732-8AB9-3C42-AB16-2F0CCA66DB17> /Applications/Canon MF Utilities/Canon MF Scan MF Scan Utility
0x134000 - 0x179fdf dyld (519.2.1) <9157DBBD-7A9E-3AC4-9053-AFBFDC24F41B> /usr/lib/dyld



Anyone help?


08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5