07-04-2015 02:14 PM
HERES THE DEAL. I HAVE A CANON PIXMA MG2420 PRINTER THAT I BOUGHT JUST 2 OR SO MONTHS AGO. I HAS BEEN WORKING GREAT AND I STOPED USING IT FOR A WEEK OR SO BECAUSE SCHOOL ENDED. WHEN I TURNED IT ON TO PRINT SOMETHING IT STARTED MAKING WEIRD NOISES AND THE POWER LIGHT STARTED FLASHING. THEN IT STOPPED AND STARTED LOADING PAPER EVEN THOUGH I DIDNT PRINT ANYTHING. THEN IT STOPS HALF WAY AND THE ERROR LIGHT STARTS TO FLASH 3 TIMES. I KNOW THERE IS NO PAPER JAM BECAUSE I FOLLOWED ALL THE STEPS TO CLEAR A PAPER JAM. THEN REMOVED ALL THE PAPER FROM THE PRINTER, TURNED IT OFF AND THEN BACK ON. AND IM STILL GETTING THE SAME RESPONSE. ANOTHER THING IS WHEN I TURN IT OFF. IT STARTS LOADING PAPER AGAIN THEN MAKES A BUNCH OF NOISE AND SHUTS DOWN.
WHEN I OPENED THE PLACE WHERE IM SUPPOSE TO PUT THE INK.... THERE OR LETTERS WRITTEN ON THE METAL PART BELOW THE INK CARTAGE. THE PRINTER IS NOT PRINTING ON THE PAPER AND THERE IS NO BLANK PAPER COMING OUT. IM GETTING FRUSTATED AND VERY ANNOYED. I DONT KNOW WHAT ELSE TO DO. I EVEN BOUGHT NEW INK THINKING THATS THE PROBLEM BUT IT CLEARLY ISNT. CAN YOU HELP...
I LOVE MY PRINTER AND I DONT WANNA REPLACE IT.
THANKS
INNOCENCE
Solved! Go to Solution.
07-04-2015 03:09 PM
07-04-2015 03:09 PM
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