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MX925 won't print - not recognized through driver

Lostockkid
Apprentice

My MX925 was printing fine and then suddenly it has stopped. It is connected through a powerline and ethernet cable.

 

It says it is offline when nothing has changed. 

 

I have uninstalled and reinstalled the drivers, I have changed cable, changed powerline adapter, tried wifi, rebooted computer and still it won't connect.

 

Any thoughs gratefully received.

 

Thanks 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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