I just set up a brand new MX922 multifunction machine. It is connected to my home wireless network. It scans (and saves the scan to my computer), copies, and prints wirelessly from my iPhone. But it will not print from my computer! The dialog screen on the printer will say "communicating" and/or "printing" and the printer will make a bunch of noise as if it's going to print, but then it either spits out blank pages or prints only the first three or four lines of the document. This is true for any and all programs/document types I try to print from. The printer queue will eventually note: "A communication error has occurred". I've attempted to re-set up everything and have installed the newest drivers from Canon's website. Any suggestions?
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We recently updated the CUPS driver file for the printer on the Canon USA website, and a newer version may be available since you last updated the drivers; we recommend trying to install the latest CUPS driver available from the webpage for the printer here to see if this will resolve the printing issue being experienced.
If you still experience difficulty, we ask that you please contact a Canon technical support representative for further assistance by entering your product name and selecting a support method here. A representative will be happy to assist you free of charge.