Hi T4mls.
The steps to correct a lack of black print are:
- Check that the vent on top of the PGI-250 BK ink cartridge isn't obstructed (GUIDE).
- Reinsert the PGI-250 BK ink tank, then perform a Nozzle Check (GUIDE).
- If the black net pattern (PGBK) doesn't show up at the top, perform a Print Head Cleaning (GUIDE) followed by another Nozzle Check.
- If there's no progress after the first cleaning, repeat steps 2 and 3 once. If progress is seen, repeat steps 2 and 3 as necessary to clear the nozzle until the black net pattern matches the example..
- If no progress is seen after two cleanings and nozzle checks, perform a Deep Cleaning (GUIDE) followed by another Nozzle Check.
If no improvements are seen after two cleanings and a deep cleaning, please contact us using the numbers and information at http://Canon.us/ContactLI
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