MX922 gives false paper jam error when duplex printing
![dudeguy dudeguy](https://community.usa.canon.com/html/assets/GenericUser.png)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2018 01:18 PM
When I try to print double sided, the first side completes but then falls fully into the output tray. The printer then thinks there's a paper jam as it can no longer feed the paper back through. Has anyone experienced this?
![dudeguy dudeguy](https://community.usa.canon.com/html/assets/GenericUser.png)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2018 03:07 PM
bump
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2018 08:47 AM
Hi dudeguy,
What version of Windows (or OS X) is installed on your computer?
What program are you printing from?
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our friendly Technical Support Team:
http://Canon.us/ContactLI
![](/skins/images/9FA6F40C761CDFF667B9299604D0AB00/responsive_peak/images/icon_anonymous_message.png)