MX922 gives false paper jam error when duplex printing

[dudeguy]

When I try to print double sided, the first side completes but then falls fully into the output tray. The printer then thinks there's a paper jam as it can no longer feed the paper back through. Has anyone experienced this?

[dudeguy]

bump

[Patrick]

Hi dudeguy,

What version of Windows (or OS X) is installed on your computer?

What program are you printing from?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI