MX922 Won't turn on

[ChristineR]

My MX922 printer turned on then immediately turned off. I unplugged it for the suggested three minutes, checked the connections and it still won't turn on. HELP!

[ArthurJ]

Hi ChristineR,

Since the printer wont power on, it will require service. If your printer is still in warranty and you have a copy of the printers proof of purchase, please call Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase. 

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST.

[ChristineR]

I’ve already talked to your sales people but I’m having trouble finding a replacement that doesn’t have terrible reviews!