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MX922 Won't Power On/Suggestions for Replacement

CraigB
Apprentice

I have previously posted that my Pixma MX922 would not power up.  I tried all of the suggestions that I got about holding the power button down for 30 seconds and then unplugging the unit.  Nothing worked.  I purchased a new power unit and it would power up but I kept getting error messages all of a sudden that the print head was not the correct one.  Now it won't power up again.  I'm done trying and am moving on.  The problem is that I had just bought a brand new set of ink cartridges, 250 and 251 that are still new in the box.  I was hoping to find a Canon replacement printer/scanner that would use those same cartridges, but so far no luck.  One suggestion is the Pixma TR8620a.  Does anyone have experience with this printer and what is the print quality?  Also, am I just out of luck with this brand new box of cartridges?  Thanks in advance for any advice or suggestions.  

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

You would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

Our sales team will check to see if any of our model printers use the same ink that you have and will work with you to find the printer that best suits your needs. 

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

normadel
Authority
Authority

I have a Pixma MG5420, which uses 250 and 251 cartridges. I'm sure there are other models that do. You can try to find a used printer. 

I buy my ink from LD Products online. Here's what they say about compatibility:

normadel_0-1697656618512.png

 

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