TS9521C won't print 49lb matte photo paper from rear feeder error code 1000
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06-11-2024 09:58 AM
Just bought this from Best Buy because it says it can print up to 74lb paper in the rear tray. I have to guide each page to print by lightly pushing down on it. It's not feeding the paper. I had a similar issue with an IP8720 I had to return. This is now the 2nd printer I'm dealing with this issue.
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06-11-2024 10:26 AM
Greetings,
The manual states supported paper weights is 17-28 lbs.
Page 268:
TS9500ser_OnlineManual_Win_EN_V02.pdf (canon.com)
Paper Weight
You can use paper in the following weight range.
• 17 to 28 lb (64 to 105 g /m2) (plain paper other than genuine Canon paper
If you have other information, please post for us.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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06-14-2024 11:22 AM
That's for the tray. My issue is with the rear feeder. This is marketed as a craft printer that's supposed to be able to print on canvas.
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06-14-2024 02:21 PM
@rbgreen wrote:
That's for the tray. My issue is with the rear feeder. This is marketed as a craft printer that's supposed to be able to print on canvas.
Unless I am doing something wrong, here is what I found on the Canon site:
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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06-14-2024 02:49 PM
Did you ever get an answer? I just bought the same printer and can’t get the rear feeder to work either!!!
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06-17-2024 01:41 AM
No, I did not.
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06-17-2024 05:25 AM - edited 06-17-2024 05:26 AM
Greetings,
I didn't see anything about canvas in the specs, so I consulted the product manual as well. Canvas is not listed as a supported media type. @rbgreen, you indicated the printer is marketed as supporting canvas. I don't see this referenced anywhere. Where did you see this? Do you have this information for us to review?
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It