MX922 Printer DEAD few days after dreaded 200 error was fixed by removing/replacing printhead!

[Canton]

The printer was fixed and printed after simply removing and replacing the printhead (after the dreaded 200 error), and now it just printed successfuly the last few days and then goes dead 1 minute after successfully printing something.  Unplugging, replugging, just isn't working.  WHAT IS GOING ON WITH THIS PRINTER?  Everything is getting worse by the minute, and I'm regretting buying it after reading all the same problems going on with other people over at Amazon.

[Ramona]

Hi Canton,

To try and get the printer to power back on, please follow these steps;

1. Ensure that the power cord is plugged securely into the printer, as the cord may have slightly become disconnected and prevented full power from being received by the printer.

2. Ensure that the printer is plugged directly into a wall outlet instead of going through a surge protector that is plugged into a wall outlet, as sometimes ports on a surge protector may no longer work, even if other ports on the protector do work.

3. Try plugging the printer into another power outlet in a different area of the room, or another room if possible to see if the printer will power on.

4. If you have another power cord you can use with the printer, please see if using that power cord will allow the printer to
power on.

If the printer still does not turn on after following the above steps, it will require servicing.  Please call or email us using one of the methods on the Contact Us page to obtain your servicing options.