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MX922 - My scanned images appear lighter than the original document. Why is this?

BRADLSU
Apprentice

My scanned image on the cannon MX922 under the 150dpi resolution is lighter than the original document. Why is this? Can I make the scanned image darker?

1 REPLY 1

Danny
Moderator
Moderator

Hi, BRADLSU!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, and which applications you're using to scan and to view the scanned image. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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