MX920 printer says a document in the queue and we can't print from any machine, How to delete?

[cdobbs]

We have a Canon MX920 printer. Currently an IPAD and two dell pcs use it.

For the past two days the printer box that comes up on my PC keeps saying there is a document in the queue so it won't print anything but none of our three devices show a document in the queue.

How can i delete this mythical, non-existent document so i can clear the printer to print again?

Any advice is greatly appreciated and thank you all very much.

[Patrick]

Hi cdobbs,

What operating system is installed on your computer, Windows or Mac?

What version of Windows or OS X is installed?

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