MX920 Scanning

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11-17-2017 12:54 AM
Im a newbie. I'm having trouble with scanning. It goes straight to jpeg or pdf. I need the scan to go to word so I can edit the document. How do I go about doing this?

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11-17-2017 12:52 AM
I have an MX 920. When I scan it goes straight to jpeg or pdf. I need for it to go to Microsoft word so I can edit the document.
How do I go about doing this. This is my first post and didn't know where to start.

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11-27-2017 01:19 AM
Hi NLopez,
The PIXMA MX920 series printer does not provide the option to scan a document directly into Microsoft Word; we recommend scanning the document in as a PDF file, then copying and pasting the contents of the PDF file into a new Microsoft Word document for editing. Please note, formatting contained in the originally scanned document may not be retained when copying and pasting the text from the PDF document into Microsoft Word. Hope this helps!

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04-13-2018 10:33 AM
I'm using a MAC OS version 10.13.4 and when I try to scan (wirelessly) it does nothing, have a blank scanner page. Any idea how to fix?
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04-18-2018 12:17 PM
Hi Texasls1,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
