MX870 not printing magenta

[Kanyoneer]

I have tried cleaning, deep cleaning, removing the printer head and cleaned that twice, replaced the printer head with brand new one and still doesn't work. Time to get a new printer?

[Kanyoneer]

I just did the print head alignment and it didn't work

[Michael]

Hello.

If the issue persists with a new print head and after cleanings have been peformed, please contact our support group using the "Contact Us" link below for additional assistance with this matter.

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