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MX870 not printing magenta

Kanyoneer
Apprentice

I have tried cleaning, deep cleaning, removing the printer head and cleaned that twice, replaced the printer head with brand new one and still doesn't work. Time to get a new printer?

2 REPLIES 2

Kanyoneer
Apprentice
I just did the print head alignment and it didn't work

Michael
Product Expert
Product Expert

Hello.

 

If the issue persists with a new print head and after cleanings have been peformed, please contact our support group using the "Contact Us" link below for additional assistance with this matter.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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