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MX860 not printing magenta

K00kaburra
Apprentice

Hi, I have an MX860 and it's not printing the magenta color. The ink supply does not indicate the Magenta tank is close to low. I've tried running the nozzle cleaners. Any ideas?

1 REPLY 1

SamanthaW
Moderator
Moderator

Thanks for joining the Canon Community.

The PIXMA MX860 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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