Greetings,
The printer comes with a 1 yr warranty from Canon. If its under warranty, please contact support.
The timing encoder strip is connected to 2 anchor points inside the device. On most models, one end of the strip connects to a small tab and the other has a spring on it which connects to another tab. Depending on how it came loose or out, it might be possible for you to re-attach it. If it is creased or stretched, it might not work properly.
You can try the Canon Parts Dept if a replacement is needed. Not sure if this is considered a user re-placeable part, but you can ask. If the tabs that the strip is anchored to are broken, repair or replacement might be the only option.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
