cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX492 Loud Clicking Followed by Paper Jam (Code 1300)

mba5235
Apprentice

Whenever I try to print on my MX492, there are loud clicking noises followed by the paper jamming all the way in the back of the printer. It's far enough back that I can't get to it from the tray, but no part of the paper makes it to the print head either. The error code displayed is 1300.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please click HERE and scroll down for the steps to open the back of the printer to remove paper jams inside the printer. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Avatar
click here to view the gallery
Announcements